Terms of service
TERMS OF USE — JOUNEN
Last updated: 5 September 2026
1. Purpose
These Terms of Use govern access to and use of the JOUNEN website.
The JOUNEN store is operated using the Shopify platform.
Purchases made through the store are primarily governed by the General Terms and Conditions of Sale, together with the refund, shipping and privacy policies available on the website.
In the event of any conflict relating to a sale, the General Terms and Conditions of Sale and any mandatory legal provisions applicable to consumers shall prevail.
2. Use of the Website
Users agree to use the website lawfully and in accordance with these Terms.
In particular, users must not:
- use the website for fraudulent or unlawful purposes;
- attempt to compromise the security or proper functioning of the website;
- introduce viruses or other malicious software;
- use the website in any way that infringes the rights of JOUNEN or any third party.
3. Information and Customer Accounts
When users provide information to JOUNEN, including when placing an order or creating an account, they agree to provide accurate and up-to-date information.
Where a customer account is created, the user is responsible for maintaining the confidentiality of their login credentials.
4. Products and Orders
Information relating to products, prices, orders, payments, delivery, the right of withdrawal, returns and warranties is set out in the General Terms and Conditions of Sale and the corresponding policies available on the website.
These Terms of Use do not limit any statutory rights available to consumers.
5. Intellectual Property
Elements belonging to JOUNEN and appearing on the website, including the trading name, logo, texts, photographs, graphic creations and original content, are protected by applicable intellectual property laws.
Any unauthorized reproduction or use is prohibited, unless prior authorization has been obtained or an exception is provided by law.
6. Third-Party Services and Links
Certain website features may be provided by Shopify or other service providers.
Links to third-party websites may also be made available. Such websites are governed by their own terms and privacy policies.
7. Personal Data Protection
The processing of personal data in connection with the store is described in JOUNEN’s Privacy Policy.
8. Website Availability
JOUNEN makes reasonable efforts to ensure access to and proper functioning of the website.
Temporary interruptions may nevertheless occur, including due to maintenance, updates or technical events.
Nothing in these Terms excludes or limits any mandatory consumer rights provided by applicable law.
9. Applicable Law
These Terms of Use are governed by French law, without depriving consumers of any mandatory protections available to them under applicable legislation.
Provisions relating to complaints and consumer mediation are set out in the General Terms and Conditions of Sale.
10. Contact
For any questions regarding the website or these Terms of Use:
JOUNEN
Email: jounenstor@outlook.fr